RoofIgnite contractor-client notifications
Roof Ignite Ltd, doing business as RoofIgnite, offers an optional SMS program for its contractor clients and individually opted-in team members. Messages include notifications that a new roofing lead is available in your account, account and billing notices, and customer support replies. This program does not send messages to homeowners or promotional outreach to prospective clients.
Opting in
You opt in by selecting the optional, initially unchecked SMS consent box during partner enrollment and providing the mobile number at which you agree to receive messages. A service agreement, email subscription, or provision of a phone number alone is not SMS consent. Every recipient must have directly consented to RoofIgnite SMS; adding a colleague's number alone does not establish their consent.
Consent is not a condition of purchasing services. You may leave the SMS box unchecked and receive services through the portal and email. Automated messages may be sent in response to lead delivery or account activity.
Frequency and charges
Message frequency varies with your lead volume, account activity, and support conversations. Message and data rates may apply to messages you receive or send. Contact your wireless provider about your plan.
Stopping messages
Reply STOP to a message from RoofIgnite to unsubscribe. You may receive a final confirmation of your opt-out. Further program messages will stop unless you opt in again. To rejoin, contact oscar@roofignite.com so we can help you provide fresh consent and restore your messaging preference. Unsubscribing from texts does not cancel your service agreement, remove portal access, or cancel charges already owed.
Help and number changes
Reply HELP for assistance or email oscar@roofignite.com. If your mobile number changes, contact us to update your preferences.
Delivery
Delivery depends on your wireless provider and network availability. Carriers are not liable for delayed or undelivered messages. Check your partner portal for current lead and account information.
Privacy and other agreements
Our Privacy Policy explains how contractor information and SMS consent are handled. SMS consent is not sold or transferred for another business's marketing. These terms govern the optional SMS program only. Your separate Lead Purchase Agreement continues to govern the services you purchase, including pricing, billing, and lead delivery.